o Attention: our Project Managers lead only one major project at a time for the project’s duration.

o Communication: We maintain thorough and regular communication with our clients via CoConstruct, phone calls, on-site meetings, and office meetings.

o Convenience: we can build custom pieces for your project in our in-house custom cabinetry, millwork, and metal fabrication shops.

o Growth: Processes in the office and on the jobsites are consistently examined and fine-tuned in every way to deliver the best possible product in an efficient manner.

o Organization: Jobsite cleanliness and organization is a priority. This keeps our jobs running efficiently, and also keeps people on site safe.

o Precision: Eric and our Project Managers pay extremely close attention to all details and visit each major project multiple times per week to ensure quality and timelines are being met.

o Quality: clients can see the extremely high quality of our work by visiting our website, Instagram and Facebook pages, Eric Zahn Builders’ office and shop, and possibly touring some of our previous projects.

o Transparency: we share all estimates and pricing options with our clients so they know exactly what they are paying for

o Trust: Eric’s honesty, effective communication, good listening skills, and reliability as a builder make him extremely trustworthy .

o Visibility: Clients can view pre-construction and construction progress through CoConstruct, our construction management software

o Transparency is key to helping us work accurately and personally since we are openly sharing information with our clients. We use CoConstruct, residential construction management software, to organize and share every step of the project so clients can take an active role in decision making, communicate regularly with our team, see exactly what is happening on the job through the daily job log with photos, keep an eye on financials, and be an integral part of the planning and building process.

o Clients benefit because they have an extremely personalized experience since we design what they want directly with them.

o We have skilled carpenters and metal workers, a huge variety of custom cabinetry tools, and large shop equipment that all allow us to produce customized high quality cabinetry, millwork, and/or metal fabrication right in our shop.

o We also have an in-house crane system that enables us to work with larger pieces of metal and wooden beams for structural fabrication.

o Yes, we have one Project Manager for each major job. It has always been Eric’s belief that it is most beneficial to the client and the architect to have a single Project Manager running their project. It is the best way to ensure quality, accuracy, and efficiency.

o Having one Project Manager per major job allows the Project Manager to develop a relationship with the clients as well as the whole team working on their project.

o It also ensures that the Project Manager has a clear understanding of the entire scope of work, and it greatly improves communication and productivity throughout the project.

o By having one Project Manager lead each major job, there is a great reduction in unforeseen delays and miscommunication. This is especially important on jobs when there are many subcontractors working on a single custom home build because there is a huge amount of information to track and lots of schedules to coordinate.

o Our Project Managers are available to talk to clients and architects throughout the project, Monday -Friday, 7am-3:30pm, giving a personalized experience every step of the way.

o We are in the business of building homes, and homes are very personal. We understand that. And so the most important thing about our job is communicating with our clients in order to build a trusting relationship with them. We need to really get to know them so we can build their dream home, share information pertinent to their project, and make personalized suggestions along the way. Communication is key!

o We use a residential construction management software called CoConstruct to streamline all communication with clients, architects, and subcontractors. Our clients have complete visibility and transparency through CoConstruct each day. They could be anywhere in the world and see what happened at their job that day by reading new notes and viewing the daily job log. This keeps everyone in the loop through daily centralized communication, helps clients feel that they are truly a part of their project, and keeps our architects and subcontractors in the conversation as well.

o Eric and our Project Managers are available as much as possible to talk with a client or architect. The goal is always that clients feel well cared for during the lengthy house-building process, and that they know that Eric Zahn Builders is available for full support.

o Eric supervises the quality of work by visiting the jobsites multiple times per week and reviewing the job logs daily.

o Our Project Managers supervise the quality of work by visiting their jobsites daily and communicating many times a day with their Jobsite Supervisors.

o Together, Eric and the Project Managers ensure that everyone is producing high quality work, working efficiently, and keeping the job site organized. They are also there to support their team and provide training when needed .

o The Jobsite Supervisor has morning and afternoon meetings with the staff to detail what will happen during the day. Eric and the Project Managers will attend these meetings often so everyone is communicating with each other.

o Every step of the way, Eric ensures that the work being produced meets the extremely high quality you expect from Eric Zahn Builders .

o CoConstruct – we use this residential construction management software for all communication, daily job log entries and photos, digital plans and other paperwork, financials, etc.

o Eric, Cameron, and our Project Managers have a weekly meeting to keep each other informed of job progress, to discuss issues, and to make improvements to our company systems.

o Eric, Cameron, our Project Managers, our Jobsite Supervisors, and our Shop Manager have a weekly meeting to learn and grow from issues and successes from the week, to plan trainings with our whole company to continue to teach and improve carpentry skills, and to discuss how to improve efficiencies on the jobsite.

o Our Project Managers have a weekly meeting at their jobsites with architects, clients, and any subcontractors needed, to assess progress and discuss construction details.

o We have an Eric Zahn Builders company meeting once a month to review current projects, discuss any company news, and update everyone on upcoming projects.

o Clean jobsites is one of our top priorities for safety, efficiency, and appearance. Our clients have often remarked that our sites are the cleanest jobsites they have been on.

o We not only insist that our own employees maintain a clean jobsite, but that our subcontractors do so, too.

o Having a clean jobsite makes for an efficient jobsite. It is a culture that we focus on at our office and our shop as well. We understand that a chaotic working environment creates more chaos, and so, to work effectively, the site needs to be clean and organized.